Serve as the primary contact for requirements gatherings - establish key users feedback lifecycle to ensure use cases are continuously reviewed and prioritized into product backlogs
Develop product design and solutions, translating technical use cases and operations into UI/UX friendly management console features
Maintain product roadmap that aligns with all stakeholders and long term goal of Shopee cloud native infrastructure platform.
Research on industry best practices for product design and solutions, specifically related to public cloud providers IaaS/PaaS products and technology
Design product permission control and workflows to restrict system access/misoperation and uphold system stability
Identify and track key success metrics through rigorous data analysis - to measure value add of product features
Set up agile sprint lifecycle and processes for product development - working closely with development team, QA and design team to ensure products are delivered on-time and to a high standard of quality
Prepare product features rollout plan that include canary or A/B testing rollout, promotion workshop, user guides update, supporting channel setup for seamless transition user experience
Manage key projects lifecycle - define project scope, planning of milestones, cross team collaborations and manage project risks to ensure timely project delivery
