Responsible for monitoring Shopee & Monee’s backbone network, data center network, and related networks. Ensure the rapid detection, notification, location, and resolution of network faults to maintain application stability and availability.
Propose and implement standard designs and optimizations for network architecture.
Enhance visibility of network infrastructure by participating in and refining standard processes. Collect and establish databases for network devices, links, and configurations. Set up accurate and automated network alerts and notifications using software tools.
Senior IT Specialist
Singapore, Central Singapore, Singapore Systems Technology Lifecycle Services Professional
Introduction
TLS (Technology Life Cycle Services) is part of IBM Infrastructure Organization. It provides hardware and software installation, implementation, migration and support for IBM and non IBM products. The staff are mostly client facing and well trained. They help clients during hardware and software purchases to quickly getting into productive usage through the services that we provide. The team also provides critical 24x7 hours onsite support to clients as part of ongoing maintenance support.
